Updated September 1, 2026
Privacy and data use
This plain-language notice covers the trip-request form. A professionally reviewed policy will replace it before Ternly accepts paid orders.
The trip-request form collects your first name, email address, chosen airport or city, travel dates or flexibility, the support package shown to you, and any short note you choose to add. The Ternly Club list collects only your email and permission to send membership-opening updates.
Do not send diagnoses, medical records, medical identification numbers, passport numbers, government identification, passwords, payment-card information, booking confirmation numbers, or exposed airline or hotel codes.
The information is used to evaluate your request, respond about fit and availability, prevent duplicate work, and prepare the next intake step if you choose to proceed.
If you choose “Yes, help improve it,” Ternly uses Google Analytics to count anonymous visits and selected button taps. It does not send trip-form answers, names, email addresses, booking details, or notes to Google. You can choose “No thanks” and still use the site.
Request records are available to the Ternly owner and only to limited support workers when required for the service. Ternly does not sell request information or add you to marketing without separate permission.
The proposed pilot schedule deletes or anonymizes unconverted requests after 90 days. If you receive an email from Ternly, reply to that message to request access, correction, or deletion. Required payment, dispute, tax, or legal records may need a different retention period.
Ternly provides independent planning guidance. The request form does not make a reservation, take payment, monitor a live trip, or create emergency support.