Editorial standards
Ternly uses official sources where possible, states its limits, and corrects public guidance when it needs to change.
Last reviewed September 8, 2026
For an airline issue, that usually means the operating airline or the U.S. Department of Transportation. For screening, it means TSA. Ternly does not treat search results or social posts as the final answer.
Schedules, gates, accessibility services, prices, availability, and disruption decisions can change. Ternly points you back to the airline, airport, or provider that controls that decision.
The free Ask Ternly guide gives practical next steps. It does not book travel, monitor a trip, make medical or legal decisions, or ask for sensitive documents.
If guidance is wrong, outdated, or unclear, we update it, record what changed, and use the correction to improve future guidance.
Email hello@askternly.com with the page and the specific issue. Do not include a password, booking code, payment information, passport detail, or medical record.
Ternly will check the source, correct confirmed errors, and note material public changes in its published records.